FAQs
1. How do I find the right size?
We provide an approximate size conversion chart to help you find your best fit. If you’ve already purchased an item from our brand, we recommend choosing the same size as indicated on the original label. For further guidance, please refer to our Size Guide.
2. What is your return policy?
We have a 30-day return policy. Items returned within 30 days of the delivery date, in the same condition received, unworn or unused, with tags and original packaging, are eligible for a refund.
- Refunds will be issued to the original form of payment.
- Customers are responsible for return shipping costs.
- See our full Refund Policy for complete conditions and procedures.
3. How long does shipping take?
We offer the following shipping options:
- Free Standard Shipping: 1–7 business days on orders $49+
- Standard Shipping: 1–7 business days, $5.95
- Express Shipping: 1–2 business days, cost calculated at checkout
4. What payment methods do you accept?
We accept the following secure payment options:
- Credit Cards: Visa, MasterCard, Maestro, American Express
- PayPal: Easily shop without entering your card details. Your PayPal account will be charged upon order completion.
5. Do you offer international shipping?
We currently ship within the United States only. We do not offer international shipping at this time.
6. Can I change or cancel my order after it's placed?
Orders are processed within 1–2 business days of being placed. Once an order enters processing, we usually can't guarantee changes or cancellations. Please contact Customer Support as soon as possible after ordering, and we'll do what we can before it ships.
7. Is it safe to shop on your website?
Yes. Our website uses SSL encryption and follows industry best practices to ensure your data is protected. Your payment details are securely handled and never stored without your permission.