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    Urban Hideout is a trading name of Autech Innovative LLC, a limited liability company registered in the State of Illinois, United States. All orders, payments, and customer service are operated by Autech Innovative LLC.

    Legal entity: Autech Innovative LLC
    Trade name: Urban Hideout
    Address: 2158 College Dr, Glendale Heights, IL 60139, United States
    Email: contact@urbanhideout.shop
    Phone: +1-331-806-6490

    Customer service hours:
    Mon–Fri: 9:00 am – 6:00 pm
    Sat: 9:00 am – 4:00 pm
    Sun: 9:00 am – 2:00 pm

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    HERE TO HELP

    Have a question? You may find an answer in our FAQs.
    But you can also contact us:

    Customer Services

    Call Us: +1-331-806-6490

    Mon-Fri: 9:00 am - 6:00 pm
    Sat: 9:00 am - 4:00 pm
    Sun: 9:00 am - 2:00 pm

    Send us an email

    SHIPPING

    Free shipping on all orders of $50 or more of eligible items across any product category.

    PAYMENTS
    Accepts the following payment methods:

    Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.

    PayPal: Shop easily online without having to enter your credit card details on the website.

    RETURN POLICY

    You can return any item purchased on Urban Hideout within 30 days of the delivery date.

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    Size Guide

    This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.

    WOMEN'S APPAREL SIZING

    INTERNATIONAL XS S M L XL XXL XXXL
    EUROPE 32 34 36 38 40 42 44
    US 0 2 4 6 8 10 12
    CHEST FIT (INCHES) 28" 30" 32" 34" 36" 38" 40"
    CHEST FIT (CM) 716 76 81 86 91.5 96.5 101.1
    WAIST FIR (INCHES) 21" 23" 25" 27" 29" 31" 33"
    WAIST FIR (CM) 53.5 58.5 63.5 68.5 74 79 84
    HIPS FIR (INCHES) 33" 34" 36" 38" 40" 42" 44"
    HIPS FIR (CM) 81.5 86.5 91.5 96.5 101 106.5 111.5
    SKORT LENGTHS (SM) 36.5 38 39.5 41 42.5 44 45.5


    MEN'S APPAREL SIZING

    INTERNATIONAL XS S M L XL XXL XXXL
    EUROPE 32 34 36 38 40 42 44
    US 0 2 4 6 8 10 12
    CHEST FIT (INCHES) 33-35" 36-38" 39-41" 42-44" 45-47" 48-50" 51-53"
    CHEST FIT (CM) 84-89 91-97 88-104 107-112 114-119 122-127 129-134
    WAIST FIR (INCHES) 28" 30" 32" 34" 36" 38" 40"
    WAIST FIR (CM) 71 76 81 86 91.5 96.5 101.5
    SKORT LENGTHS (SM) 76 77.5 79 81 82.5 84 85.5

    Shipping

    • Free standard shipping on orders $50+
    • Orders ship within 1–7 business days
    • Tracking provided once your order ships
    • See our Shipping Policy for full details on methods, costs, and delivery times

    Returns And Exchanges

    • 30-day return policy — see conditions in our Refund Policy
    • Items must be unworn, with tags, in original packaging
    • Exchanges: return your item, and once accepted, place a new order

    Drop Us A Line

    We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

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