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    Urban Hideout is a trading name of Autech Innovative LLC, a limited liability company registered in the State of Illinois, United States. All orders, payments, and customer service are operated by Autech Innovative LLC.

    Legal entity: Autech Innovative LLC
    Trade name: Urban Hideout
    Address: 2158 College Dr, Glendale Heights, IL 60139, United States
    Email: contact@urbanhideout.shop
    Phone: +1-331-806-6490

    Customer service hours:
    Monday to Friday (Central Time)
    Saturday and Sunday: Closed

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    HERE TO HELP

    Have a question? You may find an answer in our FAQs.
    But you can also contact us:

    Customer Services

    Call Us: +1-331-806-6490

    Mon-Fri (Central Time)
    Sat-Sun: Closed

    Send us an email

    SHIPPING

    Free US shipping on orders over $75. Below that, shipping is calculated at checkout. Orders are printed within 2 to 5 business days, then delivered in 3 to 4 business days in the US, or 5 to 20 business days in Canada, Australia and New Zealand (import fees may be collected on delivery).

    PAYMENTS
    Accepts the following payment methods:

    Cards: Visa, Mastercard, American Express, Discover, and Diners Club.

    Express checkout: Shop Pay, Apple Pay, Google Pay, Amazon Pay, PayPal, and Venmo. Pay over time with Shop Pay Installments on eligible orders.

    RETURN POLICY

    Damaged, defective, or misprinted items can be replaced or refunded within 30 days of delivery. See our Refund Policy for details.

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    Size Guide

    This is an approximate conversion table to help you find your size. Each product page also includes its own size chart with exact measurements, which you should use when available.

    WOMEN'S APPAREL SIZING

    INTERNATIONAL XS S M L XL XXL XXXL
    EUROPE 32 34 36 38 40 42 44
    US 0 2 4 6 8 10 12
    CHEST FIT (INCHES) 28" 30" 32" 34" 36" 38" 40"
    CHEST FIT (CM) 71 76 81 86 91.5 96.5 101.5
    WAIST FIT (INCHES) 21" 23" 25" 27" 29" 31" 33"
    WAIST FIT (CM) 53.5 58.5 63.5 68.5 74 79 84
    HIPS FIT (INCHES) 33" 34" 36" 38" 40" 42" 44"
    HIPS FIT (CM) 81.5 86.5 91.5 96.5 101 106.5 111.5


    MEN'S APPAREL SIZING

    INTERNATIONAL XS S M L XL XXL XXXL
    CHEST FIT (INCHES) 33-35" 36-38" 39-41" 42-44" 45-47" 48-50" 51-53"
    CHEST FIT (CM) 84-89 91-97 99-104 107-112 114-119 122-127 129-134
    WAIST FIT (INCHES) 28" 30" 32" 34" 36" 38" 40"
    WAIST FIT (CM) 71 76 81 86 91.5 96.5 101.5

    Shipping

    • Free US shipping on orders over $75
    • Below $75, shipping is calculated at checkout and shown before you pay
    • Orders are printed within 2 to 5 business days (Monday to Friday, Central Time)
    • Orders placed on weekends, holidays, or after 11:00 PM Central Time begin processing the next business day
    • United States: delivered 3 to 4 business days after printing (5 to 9 business days in total)
    • Canada: delivered 5 to 20 business days after printing (7 to 25 business days in total), often faster; import fees may be collected on delivery
    • Australia and New Zealand: delivered 5 to 20 business days after printing (7 to 25 business days in total), often faster; import fees, if any, may be collected on delivery
    • Tracking provided once your order ships
    • See our Shipping Policy for full details

    Returns And Exchanges

    • Damaged, defective, or misprinted items: contact us within 30 days of delivery with a photo for a replacement or refund
    • Change-of-mind requests for unworn items are reviewed case by case
    • As each item is made for you, we can't accept returns for size or color choice
    • See our Refund Policy for full details

    Thanks for contacting us. We'll get back to you as soon as possible.

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